How do I get a duplicate statement?

If you need an additional copy of an account statement or replacement for a lost statement, you can request it online, on paper or over the phone.


If your plan offers online statements, log in to your account and click the Statements & Documents link on the left side of the page. On the Statements & Documents page, select the statement to download or print.

On paper

You can request a copy of your account statement in writing. If you receive quarterly statements, please indicate which year and quarter you need. If you receive annual statements, indicate the year you need. Don't forget to include your return address. Return your request to us via mail or fax.

On the phone

Call us to request a copy of a statement.

Get the help you need

Contact us if you have questions about your account statements.

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